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EP #105 – Retention: Stop focusing on making them stay and do this instead

Nathalie Doremieux

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EP #105 – Retention: Stop focusing on making them stay and do this instead

37024861 1691992556479 3563a55680ab1 - The Membership Lab

The problem with focusing on getting them to stay, is that we don't take into account what they want. And we can make matters worse.

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