Hi so I'm going to try to make this one not a rant and stay positive but OMG, do I want to punch them in the face right now! We're going to talk about brand love, and likability and trust. And I'm going to share with you the top 5 drivers of brand love that YOU need to have in place if you want people to love your brand, your membership, talk about you in a positive way and share your membership with their friends, their family, their network.