EP #55 – How do make your members feel seen during your cancellation process?

Browse through all podcast episodes Audio Stream

Search powered by searchdittovideo.com

EP #55 – How do make your members feel seen during your cancellation process?

37024861 1686489562141 7c4e6505be87 - The Membership Lab

I know that might sound weird, cancellation, process, they are leaving, why would I want to make them feel seen? Because even do we run a business and we want to make money, we are building relationships with people before anything else. I would also tell you that some membership that do this really well get up to 20% returning members!

Did you enjoy this episode?

Please leave us a review!