Case Study:

How Andrew & Pete Integrated AI Into Their Mavericks Program,
Without Losing Control of Their Content, and Transformed Member Support with AskTom.

The Client : Andrew and Pete from Atomic

Andrew and Pete, Founders of ATOMIC, are the creators of ATOMICON, the UK’s #1 business conference for online entrepreneurs. Alongside their events, they run Mavericks, a flagship program that helps small business owners grow with community, coaching, live events and ready to implement strategies & templates.

The best part about AskTom is that it helps our members implement our advice faster, without friction - and done in our proven way... so they get results faster and are much happier! It's a total game changer.

THE CHALLENGE

As leaders in the online business space, Andrew and Pete knew AI had the potential to revolutionize support for their members. But they faced three big challenges:
  • Time: They wanted to give members more support without adding more of their own hours.
  • Control: They needed to protect their intellectual property and keep access limited to paying members.
  • Focus:they wanted it to be more useful than chat gpt for getting their marketing done.
They wondered: Was it even possible to build an AI assistant inside their member portal that would be safe, private, and effective?

THE SOLUTION

We created a custom AI assistant, directly integrated into the Mavericks portal. This solution meant Andrew and Pete could:
Keep all member interactions inside their platform.

Protect their content and control access.

Deliver a scalable, always-on layer of support for members.

PHASE 1: MAVERICKS MENTOR

The first version was a secure, ChatGPT-like tool designed exclusively for Mavericks members. It quickly became an accelerator for members, helping them:

  • Draft hand-raiser emails.
  • Build email sequences and sales emails.
  • Brainstorm next steps when they feel stuck.

The early response was so positive that we soon added a voice feature, allowing members to interact with the assistant by speaking directly to it.

Phase 2: Personalized Business Profiles

Encouraged by the success, we expanded the tool into something even more powerful:

Each member receives a personalized AI profile, trained on their specific business and expertise.

The assistant can learn about their offers, values, past marketing campaigns, even books or podcasts they’d created.

The more members share, the smarter and more tailored their assistant becomes.

This evolution led to the creation of AskTom, Mavericks’ AI assistant that now acts like a 24/7 team member for every business owner in the program.

THE RESULT:

~1,000 conversations in just X days

Over 100+ conversations daily 

Dozens of enthusiastic testimonials from members praising AskTom’s value

And qualitatively:
Members felt supported 24/7 with instant answers, drafts, and next steps.

They experienced increased confidence and clarity.

They took action faster, getting out of overwhelm and into momentum.

TRANSFORMATION FOR MEMBERS

AskTom has become more than just a tool; it’s a confidence booster, an action-taker, and a creative partner for Mavericks members. It provides: On-demand coaching and copy support. Personalized business insights. A safe, focused environment to experiment and grow. Andrew and Pete went on to completely revamp their Mavericks program and relaunched Mavericks Growth Club with AskTom positioned as a core team member — fully trained on their program and ready to support members anytime, anywhere.

This is what the actual users
of AskTom are saying:

Are you ready to explore how AI can become the newest “team member” in your membership or online program?

 👉 Book a free clarity session with me, and let’s design your very own AI assistant.

Looking for help to build your membership site? Book a free consult and let’s talk

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